Globally Service Economy is the biggest in most countries compared to manufacturing or agriculture. If you are providing a service in the market place, one of the most effective ways to bring /retain customers is to a 'Trusted Advisor'.
Consulting companies have mastered this almost to an art form. The basic principle is to offer unbiased expert advise ( not asking for anything in return) on client problems. Some of these problems may be known and some may be unknown.
A true consultant offers this advice to clients to help prevent/navigate/resolve the problems in an effective way. When this happens, client reposes their trust with the consultant in their times of crisis.
If you are in the service industry, how well are you regarded as a 'Trusted Advisor' to your clients who may or may not be hiring you?
Do they think of you as the 'go-to' person for advice/help in their times of need?
What would it take to build this skill and reputation as a 'Trusted Advisor?
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