As individuals,groups and companies get into conflicts, increasingly reason for breakdown is this belief. " I am perfect, rest of the world is wrong".
It is not difficult to see why this belief exists. As people and companies become successful, a self fulfilling prophecy sets in. If I am successful, I must be right.
The ego feeds into this to make this belief stronger by the day. And this makes one close minded to the possibility that there could be chinks in the armor. It does not allow one to introspect to examine any faults,shortcomings or mistakes.
As in any successful conflict resolution , both parties need to give in, swallow some ego, admit some faults and correct a bit. Not all conflicts are because only one party is wrong. In fact the issue would not have become a conflict , until both parties had some contribution to the problem.
Be open to check yourself to see if there is something you need to change on your side to make the conflict go away.
You will help yourself and rest of the world become better!
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